Digital support is available throughout the city – easily and reliably.

Digital support for the city dwellers is provided by the libraries, the resident houses, the service centres for the elderly, the youth centres and the adult education centres. You can meet a digital support assistant with or without an appointment.

Use the Service Map to find all counselling places. Write Digital Support in the search box. Choose "Guidance on using a computer (digital support)" from the drop-down menu. The search provides you with a list of service points for digital support. Click on the name of the service point on the list or on the red place marker on the map to access more details about the services.

Find the counselling places on the service map

Libraries
Helsinki City Library provides diverse digital support throughout the city. Individual guidance is available regarding the library's e-materials and the contents of literature and music. Additionally, the libraries arrange courses in how to use, for instance, the internet, e-mail, social media and devices.

The libraries' guidance calendar (in Finnish)
Additional information about guidance arranged by the libraries (in Finnish)

Helsinki Finnish Adult Education Centre
Helsinki's Finnish-language Adult Education Centre offers on-call digital support in its five computer labs whenever the centre is open. The Adult Education Centre arranges classes in information technology and also informational events and guidance on information technology at the centre's eight service points throughout Helsinki. Information about the service points, opening hours and contact details of the Finnish Adult Education Centre is available on its web page.

Arbis, Helsinki's Swedish Adult Education Centre
The City of Helsinki's Swedish-language Adult Education Centre, i.e. Arbis, provides digital support concerning the use of computers, tablet devices, digital cameras and software.

Additional information and appointments:
Jan Amnell, e-mail jan.amnell (at) arbis.hel.fi, phone 040 509 6834. Information about the courses can be found on Ilmonet.

Resident houses and service centres
The digital support provided by the Social Services and Health Care Division mainly takes place at the city's resident houses and the neighbourhood stations and the all-round service centres.

The service centres and their activities are aimed primarily at the pensioners and the unemployed. You can turn to most service centres to make an appointment for digital support, either by phone or on the spot.

Malmi Activity Centre
Mon.–Wed. 9 a.m.–3 p.m., Thur. 10 a.m.–3 p.m. and Fri. 9 a.m.–3 p.m.
Kirkonkyläntie 2, 00700 Helsinki
Phone 050 337 4375

Oulunkylän Seurahuone
Mon.–Fri. 9 a.m.–4 p.m.
Larin Kyöstin tie 7, 00650 Helsinki
Phone 040 162 8476

Teaching facilities at Maunulan Saunabaari/Maunula media workshop
Mon.–Fri. 9 a.m.–4 p.m.
Metsäpurontie 25, 00630 Helsinki (entrance from Männikkötie)
Phone 040 125 1058

Pihlajamäki neighbourhood station
Liusketie 1, 00710 Helsinki: Tue. 10 a.m.–2. p.m., Thur. 10 a.m.–2 p.m. and Fri. 11 a.m.–2. p.m.
Kirkonkyläntie 2, 00700 Helsinki, downstairs: Mon. 10 a.m.–4 p.m. and Tue.–Fri. 9 a.m.–3 p.m.
Phone 09 3104 1010

Kontula neighbourhood station
Mon. 10 a.m.–3.45 p.m. and Tue.–Fri. 9 a.m.–3.45 p.m.
Keinulaudankuja 4 C, 00940 Helsinki
Phone 040 334 3188

Vuosaari neighbourhood station
Mon. 12 a.m.–3 p.m., Tue.–Fri. 8.30 a.m.–3 p.m.
Mustalahdentie 10, 00960 Helsinki
Phone 050 357 3308

Punavuori community centre Betania
Mon.–Tue. 9 a.m.–4 p.m., Wed.–Fri. 8 a.m.–2 p.m.
Perämiehenkatu 13, 00150 Helsinki
Phone 040 334 3186

Partnership house Hanna in Alppila
Mon.–Tue. 9 a.m.–3 p.m.
Sturenkatu 12, 00510 Helsinki
Phone 050 527 7694

Service Map

You will find the names of the services points, including contact and accessibility details, on Service Map.